Special Assistance
London Southend Airport wants every passengers experience to be easy, efficient and simple.
We would advise that passengers with reduced mobility who require assistance contact the airline they are flying with in advance of their flight.
Please click here for more information on passenger assistance with easyJet.
Please click here for more information on passenger assistance with Aer Lingus Regional.
Car Parking
There are designated disabled bays within both our long stay and short stay car parks with the disabled bays in close proximity to the new passenger terminal. If passengers require assistance getting to and from the car parks please contact London Southend Airport on the below details prior to arriving at the airport.
Tel: +44 (0) 1702 538517
Email: LSAenquiries@stobartair.com
Railway Station
Our railway station has been designed with easy access in mind. On approach to the station there is a covered walkway which will keep you protected whatever the weather. Once in the station our staff will be more than willing to accommodate you and help you around the station. In order to access the opposite platform there are lifts on both sides on the station. If you require assistance please contact our railway station team on:
Telephone: +44 (0) 1702 545536
Email: helpdesk@stobartrail.com
Passenger Terminal
Our new terminal building has its concourse, departures and arrivals on one level with security, first class lounge and Laker's bar on a mezzanine level. There are lifts, escalators and stairs within the new terminal to allow easy access for every passenger. However if you require assistance with boarding or disembarking the aircraft or at any point during your travel through the terminal please feel free to contact London Southend Airport prior to travelling.
Tel: +44 (0) 1702 538517
Email: LSAenquiries@stobartair.com
Contact London Southend Airport:
Tel: +44 (0) 1702 538517
Email: LSAenquiries@stobartair.com
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